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Fitra support
Questions, bug reports, and feature requests for the Fitra app.
Contact us
Email is the fastest way to reach us. We respond within two business days.
Email Fitra supportask@spidyops.com
Reporting a bug
Include your device model, iOS version, and what you expected to happen. Screenshots help a lot.
Common questions
- My prayer times look off.
- Check that the app has location access and review the calculation method and madhab in Settings — times differ between methods by design.
- Adhan notifications aren't playing.
- Make sure notifications are allowed for Fitra in iOS Settings. Adhan respects Do Not Disturb and Focus modes, so it stays quiet while they're active.
- Does Fitra collect my data?
- No. There are no accounts and no tracking. Content lives on your device, and location is used only to calculate prayer times and weather.
- Which languages does the app support?
- Arabic, Bengali, English, Spanish, Persian, French, Hindi, Indonesian, Malay, Russian, Turkish, and Urdu.